Remote-Eligible Telecom Analyst: IP Phone Systems & Projects

Nanosoft Consulting Talent Page; Cleveland (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

A consulting firm is looking for a qualified Telecom Analyst to manage telecommunications needs for a client in Cleveland, Ohio. Initially, the position requires on-site training, with remote work available afterward. Key responsibilities include managing requests for phone and voicemail changes, designing phone systems for departments, and participating in major projects. Candidates should have experience with IP and analog phones, strong interpersonal skills, and familiarity with CS1000 and Cisco UCM programming.

Qualifications

• Experience managing phone requests and changes.
• Knowledge of telecom-related project planning.
• Ability to work with caregivers to design call flows.

Responsibilities

• Manage phone and voicemail change requests.
• Plan projects related to telecom needs.
• Design phone systems and call flows for departments.
• Convert project details to technical programming specs.
• Serve as telecom representative in major projects.

Skills

Interpersonal skills

Experience with IP, digital, and analog phones

Experience in large campus environments

CS1000 phone programming

Cisco UCM phone programming

Job description

A consulting firm is looking for a qualified Telecom Analyst to manage telecommunications needs for a client in Cleveland, Ohio. Initially, the position requires on-site training, with remote work available afterward. Key responsibilities include managing requests for phone and voicemail changes, designing phone systems for departments, and participating in major projects. Candidates should have experience with IP and analog phones, strong interpersonal skills, and familiarity with CS1000 and Cisco UCM programming.