Senior Technical Writer - Hybrid/Remote Software Documentation

Wolters Kluwer; Saint Cloud (MN); Hybrid; USD 61,000 - 106,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking a Senior Technical Writer to join our software documentation team. You will develop high‑quality user manuals, guides, and specifications, partnering with Product Managers and SMEs to translate complex software into clear, intuitive documentation.

The role emphasizes MadCap Flare, with ownership from conception to publication and opportunities to drive improvements in documentation processes and the customer experience.

Qualifications

• Demonstrated experience as a Technical Writer for software/products.
• Strong hands-on experience with MadCap Flare.
• Ability to translate complex software functionality into clear documentation.

Responsibilities

• Lead interviews with subject matter experts to gather information.
• Create, update, review, and maintain software product documentation.
• Partner with Product Managers and SMEs to understand new features.
• Translate complex product functionality into clear, user‑friendly documentation.
• Determine what end users need to know to navigate new functionality.
• Develop documentation for upcoming software releases.
• Take ownership of documentation projects from conception through completion.
• Apply established documentation standards, terminology, and style guidelines.

Skills

Technical Writing

MadCap Flare

Documentation Skills

Project Management

Editing & Proofreading

Tools

MadCap Flare

MadCap Central

Microsoft SharePoint

Microsoft Teams

Job description

Wolters Kluwer is seeking a Senior Technical Writer to join our software documentation team. You will develop high‑quality user manuals, guides, and specifications, partnering with Product Managers and SMEs to translate complex software into clear, intuitive documentation.

The role emphasizes MadCap Flare, with ownership from conception to publication and opportunities to drive improvements in documentation processes and the customer experience.