Senior Technical Writer — Lead Docs & Usability (Hybrid)

Wolters Kluwer; Tampa (FL); Hybrid; USD 61,000 - 106,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k)

FSA/HSA

Commuter Benefits

Tuition assistance

Vacation time

Sick time

Parental leave

Job summary

Wolters Kluwer is seeking a Senior Technical Writer to develop and maintain comprehensive technical documentation, user manuals, and specifications. You will partner with multiple departments to ensure clarity, usability, and alignment with product goals.

In this hybrid role, you’ll lead information sessions, manage large documentation projects, and collaborate with design teams to integrate visuals and diagrams. A strong background in technical writing is essential.

Qualifications

• Bachelor’s degree or equivalent related work experience.
• Technical Writing: Proficient in developing complex technical documents.
• Information Collection: Skilled in leading detailed information sessions with experts.
• Content Alignment: Ensuring technical content meets product specifications and user needs.
• Project Management: Effective management of large documentation projects.
• Usability Testing: Ability to integrate feedback from usability tests into documentation.
• Visual Integration: Coordinating with design teams to include visuals and diagrams.
• Documentation Tools: Advanced use of documentation tools for efficient content creation.
• Industry Standards: Knowledge of and adherence to industry standards and best practices.

Responsibilities

• Lead interviews and information sessions with subject matter experts.
• Ensure all technical content aligns with user needs and product specifications.
• Create comprehensive manuals, guides, and technical specifications.
• Review and improve existing documentation for clarity and effectiveness.
• Manage large documentation projects from inception to completion.
• Implement feedback from usability testing into documentation.
• Coordinate with design teams to integrate visuals and diagrams effectively.
• Use advanced documentation tools to streamline content creation.
• Ensure compliance with industry standards and best practices in documentation.

Skills

Technical Writing

Information Collection

Content Alignment

Project Management

Usability Testing

Visual Integration

Documentation Tools

Industry Standards

Education

Bachelor’s degree

Job description

Wolters Kluwer is seeking a Senior Technical Writer to develop and maintain comprehensive technical documentation, user manuals, and specifications. You will partner with multiple departments to ensure clarity, usability, and alignment with product goals.

In this hybrid role, you’ll lead information sessions, manage large documentation projects, and collaborate with design teams to integrate visuals and diagrams. A strong background in technical writing is essential.