Remote Senior Technical Writer (MadCap Flare)

Wolters Kluwer; Chicago (IL); Hybrid; USD 61,000 - 106,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking a Senior Technical Writer to join our software documentation team in a hybrid environment across the U.S. You will create high-quality user manuals, guides, and specifications for our software products.

The role emphasizes MadCap Flare and requires turning complex functionality into clear, intuitive documentation for end users. The ideal candidate will have hands-on Flare experience, strong writing skills, and the ability to partner with Product Managers and Subject

Qualifications

• Experience creating software/product documentation for SaaS/enterprise software.
• Extensive hands-on experience with MadCap Flare.
• Ability to translate complex software into end-user documentation.
• Experience collaborating with Product Managers and Subject Matter Experts.

Responsibilities

• Lead interviews with subject matter experts and gather requirements.
• Create, update, review, and maintain software product documentation.
• Translate new features into user-friendly documentation.
• Ensure consistency with established terminology and style guides.
• Manage documentation projects from conception through publication.

Skills

Technical writing

MadCap Flare

Cross-functional collaboration

Project management

Attention to detail

Written and verbal communication

Education

Bachelor's degree in Technical Communication or related field

Tools

MadCap Flare

MadCap Central

Snagit

Job description

Wolters Kluwer is seeking a Senior Technical Writer to join our software documentation team in a hybrid environment across the U.S. You will create high-quality user manuals, guides, and specifications for our software products.

The role emphasizes MadCap Flare and requires turning complex functionality into clear, intuitive documentation for end users. The ideal candidate will have hands-on Flare experience, strong writing skills, and the ability to partner with Product Managers and Subject