Senior Technical Solutions Enablement Specialist

WinsAbove

New York (NY)

Hybrid

USD 73,000 - 97,000

Full time

10 days ago

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Benefits offered by this job

Benefits package
RSUs + ESPP
Career development
Onboarding program

Job summary

Datadog’s Technical Solutions Enablement team drives post‑sales success by equipping Support, Customer Success, and Sales Engineering with the right skills and tools. This Senior TS Enablement Program Associate role puts you at the center of high‑visibility programs from day one, coordinating engagement, adoption, and stakeholder communications.

You’ll partner with Program Managers, build regional understandings, and translate data into compelling updates for leadership while supporting

Qualifications

  • Bachelor’s degree and 2+ years of experience in project or program management, enablement operations, or a related field.
  • Highly organized, detail‑oriented, and comfortable managing multiple priorities in a fast‑paced environment.
  • Strong written and verbal communication skills; able to craft clear, concise, and professional communications.
  • Experience with data visualization or analytics tools (e.g., Tableau, MetaBase, Google Suite) for maintaining and interpreting program data.
  • Familiar with collaboration and workflow tools (e.g., Jira, Confluence, Slack).
  • A proactive self‑starter with an owner mentality and a passion for process improvement and operational excellence.

Responsibilities

  • Take ownership of key workstreams inside global enablement programs—audience engagement tracking, adoption measurement, stakeholder communications—with mentorship from a Program Manager.
  • Build relationships with stakeholders across StratOps, Product, and TS teams to understand their needs and help coordinate deliverables and scope.
  • Use program and performance data to spot trends, flag gaps, and help make the case for what’s working and what isn’t.
  • Help build and deliver updates and presentations that translate program data into a clear, compelling story for stakeholders.
  • Build and maintain program plans and timelines, keeping priorities and trade‑offs visible to your team and cross‑functional partners.
  • Take part in interviews, pulse checks, and needs assessments with TS teams to build a grounded understanding of regional and functional needs.

Skills

Project management
Program management
Data visualization
Tableau
MetaBase
Google Suite
Jira
Confluence
Slack
Communication

Education

Bachelor's degree

Tools

Jira
Confluence
Slack
Tableau
MetaBase
Google Suite

Job description

Datadog’s Technical Solutions Enablement team drives post‑sales success by equipping Support, Customer Success, and Sales Engineering with the right skills and tools. This Senior TS Enablement Program Associate role puts you at the center of high‑visibility programs from day one, coordinating engagement, adoption, and stakeholder communications.

You’ll partner with Program Managers, build regional understandings, and translate data into compelling updates for leadership while supporting

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