Senior Technical Services Lead — Construction Materials

LATICRETE International; South Ogden (UT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is hiring a Lead Technical Services Representative in South Ogden, Utah. The role involves providing advanced technical support to architects, contractors, and internal customers, facilitating materials selection and installation methods.

Candidates need at least 6 years of construction industry experience and 4 years in Technical Services. Benefits include medical, dental, vision, and a 401k plan.

Qualifications

• Minimum of 6 years of experience in the construction industry.
• Minimum of 4 years of experience in Technical Services or comparable industry experience.
• Strong knowledge of architecture and construction methods.

Responsibilities

• Provide technical services to architects, contractors, and customers.
• Investigate and resolve customer complaints using Salesforce.
• Train Technical Services Representatives and assist with workload balancing.

Skills

Customer support

Problem-solving

Construction methods knowledge

Salesforce experience

Education

Associate’s degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International is hiring a Lead Technical Services Representative in South Ogden, Utah. The role involves providing advanced technical support to architects, contractors, and internal customers, facilitating materials selection and installation methods.

Candidates need at least 6 years of construction industry experience and 4 years in Technical Services. Benefits include medical, dental, vision, and a 401k plan.