Lead, Technical Service - Construction Materials

LATICRETE International; South Ogden (UT); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Flexible spending

Life Insurance

13 paid holidays

Job summary

LATICRETE International, located in South Ogden, Utah, is seeking a Technical Support Supervisor to oversee technical service representatives and manage operations in the construction products industry. This role requires a minimum of 7 years in the construction industry and solid supervisory skills.

The ideal candidate will have excellent communication abilities, detailed knowledge of LATICRETE products, and proficiency in Microsoft Office and ERP systems. The position includes a travel commitment of 25% and offers comprehensive benefits including medical, dental, and tuition reimbursement.

Qualifications

• Minimum 7 years experience in the construction industry.
• Minimum of 3 years in technical support of building materials.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Provide technical service to architects and contractors for material selection.
• Coordinate technical service requests and assist job sites.

Skills

Supervisory skills

Interpersonal communication

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE products

Computer skills (Microsoft Office, ERP, CRM)

Education

Associates Degree or equivalent work experience

Tools

Microsoft Office

Oracle EnterpriseOne

CRM OnDemand

Job description

LATICRETE International, located in South Ogden, Utah, is seeking a Technical Support Supervisor to oversee technical service representatives and manage operations in the construction products industry. This role requires a minimum of 7 years in the construction industry and solid supervisory skills.

The ideal candidate will have excellent communication abilities, detailed knowledge of LATICRETE products, and proficiency in Microsoft Office and ERP systems. The position includes a travel commitment of 25% and offers comprehensive benefits including medical, dental, and tuition reimbursement.