Senior Technical Services Lead — Construction Materials

LATICRETE International; Pearland (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Pearland, Texas is seeking a Lead Technical Services Representative to provide advanced technical services to customers. This role includes assisting internal teams, managing customer interactions, and ensuring high-quality service.

Ideal candidates will have over 6 years of construction industry experience, including technical service roles. Strong knowledge of LATICRETE products and leadership skills are essential. Join a family-owned company with a commitment to integrity, teamwork, and loyalty.

Qualifications

• Minimum of 6 years of experience in construction.
• Minimum of 4 years in Technical Services or comparable experience.
• Demonstrated success solving complex issues.

Responsibilities

• Provide technical services to a variety of customers.
• Investigate and settle customer complaints.
• Assist in training Technical Services Representatives.

Skills

Construction industry experience

Technical Services experience

Salesforce knowledge

LATICRETE product knowledge

Leadership skills

Education

Associate’s degree or equivalent work experience

Tools

Microsoft Office

Salesforce

JD Edwards

Job description

LATICRETE International in Pearland, Texas is seeking a Lead Technical Services Representative to provide advanced technical services to customers. This role includes assisting internal teams, managing customer interactions, and ensuring high-quality service.

Ideal candidates will have over 6 years of construction industry experience, including technical service roles. Strong knowledge of LATICRETE products and leadership skills are essential. Join a family-owned company with a commitment to integrity, teamwork, and loyalty.