Senior Technical Services Engineer - SaaS Integrations

impact.com; Columbus (OH); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Flexible Working

Free Coursera subscription

Technology stipend

Job summary

A leading commerce partnership marketing platform in Columbus, Ohio is seeking a Technical Services Engineer III. In this role, you will support clients throughout the integration lifecycle, manage technical requests, and ensure optimal solutions on a robust SaaS platform. The ideal candidate will have a background in computer science or a related field, possess strong problem-solving skills, and communicate effectively with technical and non-technical stakeholders. This position offers a competitive salary and benefits.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Science, Mathematics, or related discipline.
• Experience in a tech-focused role at a digital marketing or technology-driven company.
• Strong understanding of client solutions on SaaS platforms.

Responsibilities

• Develop and maintain understanding of impact.com’s products and platform.
• Support technical integrations for clients, including troubleshooting and optimization.
• Manage incoming technical requests, prioritizing effectively.

Skills

Strong problem-solving skills

Experience with web technologies (HTML, CSS, JavaScript, SQL)

Clear verbal and written communication skills

Ability to troubleshoot technical issues

Education

Bachelor's degree in Computer Science or related discipline

Tools

REST APIs

FTP

Job description

A leading commerce partnership marketing platform in Columbus, Ohio is seeking a Technical Services Engineer III. In this role, you will support clients throughout the integration lifecycle, manage technical requests, and ensure optimal solutions on a robust SaaS platform. The ideal candidate will have a background in computer science or a related field, possess strong problem-solving skills, and communicate effectively with technical and non-technical stakeholders. This position offers a competitive salary and benefits.