Senior Technical Program Lead, Salesforce & GTM

Playlist; United States; On-site; USD 131,000 - 175,000; Full time

Job summary

Playlist is seeking a seasoned program leader to drive cross-functional initiatives across GTM, onboarding, support, sales, and marketing in the United States. You will connect strategy to execution, turning ambiguity into shipped outcomes that move the business.

The role requires 10+ years leading technical programs, deep Salesforce and CRM knowledge, and strong data-driven decision making. Expect collaboration with RevOps, engineering, and executive leadership in a fast-scaling tech

Qualifications

• 10+ years leading technical and cross-functional programs.
• Experience at a fast-scaling tech company.
• Deep, hands-on understanding of the Salesforce platform and CRM ecosystems.
• Strong fluency in RevOps and the data that connect Salesforce to product and GTM.
• Strong ability to connect high-level strategy to measurable business impact.
• Comfortable navigating ambiguity with sound judgment and creative thinking.
• Excellent presentation skills for diverse audiences.
• Experience presenting updates to senior leadership.

Responsibilities

• Lead cross-functional programs spanning Salesforce and product teams, driving outcomes across GTM areas.
• Own complex end-to-end programs from strategy to delivery, adoption, and impact.
• Translate business goals into roadmaps and execution plans aligning Salesforce, product, and GTM.
• Architect and orchestrate change across the Salesforce platform and connected systems with RevOps, engineering, and owners.
• Establish program governance, cadences, and reporting for large initiatives.
• Collaborate with BI, RevOps, and business leaders to align strategy and deliver outcomes.
• Present progress, risks, trade-offs, and recommendations to senior leadership including CEO.
• Manage timelines and resources across concurrent initiatives with calm clarity.
• Drive decision-making in ambiguous spaces with structured thinking.
• Build and lead working groups around central strategy pillars.

Skills

Program leadership

Cross-functional leadership

RevOps understanding

Data analysis

Excel

Presentation skills

Stakeholder management

Structured thinking

Tools

Salesforce

Looker

Tableau

SQL

Job description

Playlist is seeking a seasoned program leader to drive cross-functional initiatives across GTM, onboarding, support, sales, and marketing in the United States. You will connect strategy to execution, turning ambiguity into shipped outcomes that move the business.

The role requires 10+ years leading technical programs, deep Salesforce and CRM knowledge, and strong data-driven decision making. Expect collaboration with RevOps, engineering, and executive leadership in a fast-scaling tech