Senior Technical Customer Manager - Healthcare

Qualtrics

Chicago (IL)

Hybrid

USD 98.000 - 119.000

Vollzeit

vor 9 Stunden

Sei unter den ersten Bewerbenden

Eine vollständige Bewerbung in einer Minute

Maßgeschneiderter Lebenslauf und Anschreiben – versandbereit.

Schaffe es an den ATS-Filtern vorbei

Benefits dieser Stelle

Health & Wellness

Mentorship

Paid time off

401(k)

Zusammenfassung

Qualtrics is seeking a Senior Analyst, Technical Customer Manager - Healthcare to lead design, delivery, and ongoing success of customer experience programs. You’ll partner with customers from onboarding to optimization, acting as the technology advisor for your portfolio and guiding medium to large-scale implementations.

Success comes from blending customer focus, project management, and platform adoption to deliver measurable business impact.

Qualifikationen

3+ years of experience working with large, complex organizations to execute and advise on customer-facing programs.
Strong technical aptitude and ability to learn the Qualtrics platform at scale.
Experience blending consulting with program management to deliver outcomes.
Ability to engage senior stakeholders and influence decisions.
Industry knowledge in experience management across verticals is preferred.
Entrepreneurial mindset with the ability to navigate ambiguity.

Aufgaben

Own the success of customer accounts, serving as the primary technology advisor throughout the lifecycle.
Monitor health, adoption, and value realization to drive risk management and growth.
Define expansion strategies and maturity across portfolios to boost Net ARR.
Lead cross-functional project teams to deliver medium to large-scale implementations.
Manage risk, quality, and execution with stakeholders and teams.

Jobbeschreibung