Senior Technical Account Manager, Public Sector - Flexible Hours

Amazon Inc.; Arlington (VA); On-site; USD 154,000 - 208,000; Full time

Job summary

Sr. Technical Account Manager (PubSec) at AWS TAM in Arlington, VA, guides customers through planning, building, and optimizing solutions on AWS across Compute, Storage, Databases, AI, and more.

You act as the principal technical advisor and voice of the customer to Fortune 500s and startups. You will own advocacy, advise on best practices, and work with AWS teams to ensure operational health and successful service adoption, with travel up to 10% as needed; U.S.

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.
• Experience in a 24x7 operational services or support environment.
• Experience in internal enterprise or external customer-facing environment as a technical lead.

Responsibilities

• The TAM will be the principal technical advisor to customers, guiding planning, building, and optimizing solutions on AWS.
• Work with engineers and service teams to drive adoption of AWS services and manage incidents, trade-offs, and risk.

Skills

Distributed applications

Technical engineering

Job description

Sr. Technical Account Manager (PubSec) at AWS TAM in Arlington, VA, guides customers through planning, building, and optimizing solutions on AWS across Compute, Storage, Databases, AI, and more.

You act as the principal technical advisor and voice of the customer to Fortune 500s and startups. You will own advocacy, advise on best practices, and work with AWS teams to ensure operational health and successful service adoption, with travel up to 10% as needed; U.S.