Senior Technical Account Manager - Cloud Ops Advisor

Datadog; United States; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Generous global benefits

New hire stock equity (RSUs)

Continuous professional development

Job summary

Datadog is seeking a Technical Account Manager to support their largest customers by providing technical solutions and guidance to maximize product value. The role involves analyzing IT environments, advocating for customer needs, and working across teams to develop new features.

The ideal candidate has a solid background in IT Operations, hands-on cloud experience (AWS, Azure, GCP), and proficiency in scripting languages. Travel up to 30% is required for client visits.

Qualifications

• Solid technical grounding in IT Operations is essential.
• Experience in the cloud space as a Technical Account Manager.
• Comfortable with up to 30% travel to client sites.

Responsibilities

• Advise on technical support and product adoption.
• Analyze customer's IT environment to maximize value.
• Participate in Monthly and Quarterly Business Reviews with clients.

Skills

Experience with IT Operations

AWS, Azure or GCP

Scripting languages (Python, Javascript, etc.)

CI/CD tools (Jenkins, Gitlab)

Containerization tools (Docker, Kubernetes)

Tools

Datadog

Cloud monitoring tools

Job description

Datadog is seeking a Technical Account Manager to support their largest customers by providing technical solutions and guidance to maximize product value. The role involves analyzing IT environments, advocating for customer needs, and working across teams to develop new features.

The ideal candidate has a solid background in IT Operations, hands-on cloud experience (AWS, Azure, GCP), and proficiency in scripting languages. Travel up to 30% is required for client visits.