Senior TAM for Cloud Ops & Customer Success

Dormont Manufacturing Co; United States; Hybrid; USD 101,000 - 147,000; Full time

Benefits offered by this job

Generous global benefits

Intra-departmental mentor program

Continuous professional development

Employee stock purchase plan

Job summary

Datadog is looking for a Technical Account Manager (TAM) to provide hands-on technical services to its largest customers. A TAM acts as a trusted advisor, ensuring customer satisfaction and product adoption within a hybrid work environment.

The role requires solid experience in IT Operations, familiarity with AWS or Azure, and scripting skills. The estimated salary ranges from $101,000 to $147,000 annually, along with comprehensive benefits including healthcare and stock equity opportunities.

Qualifications

• Solid grounding and hands‑on experience in IT Operations.
• Comfortable scripting in multiple languages.
• Previous experience as a TAM supporting cloud customers.

Responsibilities

• Advise on technical support and product adoption.
• Analyze customer's IT Operations environment and provide recommendations.
• Participate in Business Reviews with customers.
• Collaborate with product management and engineering.

Skills

AWS

Azure

GCP

Python

JavaScript

Ruby

Perl

Go

PHP

Docker

Kubernetes

Jenkins

Gitlab

Job description

Datadog is looking for a Technical Account Manager (TAM) to provide hands-on technical services to its largest customers. A TAM acts as a trusted advisor, ensuring customer satisfaction and product adoption within a hybrid work environment.

The role requires solid experience in IT Operations, familiarity with AWS or Azure, and scripting skills. The estimated salary ranges from $101,000 to $147,000 annually, along with comprehensive benefits including healthcare and stock equity opportunities.