Senior Technical Account Manager - AI Platform Growth

Tetrate Inc.; United States; On-site; USD 150,000 - 230,000; Full time

Job summary

Tetrate Inc. seeks a Technical Account Manager to act as a strategic advisor for high-value customers, ensuring successful adoption of Tetrate’s platform and AI products. The role leads executive engagement and defines technical success plans, partnering with Sales and Product teams to drive account expansion as the team scales.

The TAM will begin with velocity accounts and select strategic clients, thriving in fast execution, overcoming ambiguity, and acting as a self-starter.

Qualifications

• 15+ years in customer-facing technical roles.
• Strong executive presence and business acumen.
• Experience with enterprise financial or regulated customers.
• Ability to translate technical delivery into business value.
• Familiarity with service mesh, security, or infrastructure platforms.

Responsibilities

• Own technical strategy and executive engagement for strategic accounts.
• Define and drive account success plans tied to business outcomes.
• Lead QBRs and product roadmap alignment with customer stakeholders.
• Identify expansion opportunities and support upsell/cross-sell motions.
• Act as the customer’s voice across Product, Engineering, and Sales.

Job description

Tetrate Inc. seeks a Technical Account Manager to act as a strategic advisor for high-value customers, ensuring successful adoption of Tetrate’s platform and AI products. The role leads executive engagement and defines technical success plans, partnering with Sales and Product teams to drive account expansion as the team scales.

The TAM will begin with velocity accounts and select strategic clients, thriving in fast execution, overcoming ambiguity, and acting as a self-starter.