Technical Account Manager

CyberForce Global; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

CyberForce Global is seeking a Technical Account Manager to drive adoption of an AI-powered security platform for enterprise customers from a remote US base. You will serve as the primary technical liaison, coordinating onboarding, adoption, and measurable outcomes with product, engineering, and GTM teams.

The ideal candidate has a strong background in offensive security or security testing, thrives in startup settings, and collaborates closely with sales and customer success to maximize

Qualifications

• 5+ years in customer-facing technical roles (e.g., TAM, Solutions Engineer, Sales Engineer)
• Strong knowledge of penetration testing, offensive security, vulnerability management, or AI-powered security technologies
• Familiarity with how AI is applied to automate and enhance security testing workflows
• Proven experience in fast-paced startup or high-growth SaaS environments
• Demonstrated ability to collaborate cross-functionally with GTM and technical teams
• Excellent communication, relationship-building, and problem-solving skills

Responsibilities

• Own and manage technical relationships with enterprise customers, ensuring successful adoption of the AI pentesting platform
• Lead customers through implementation, onboarding, and ongoing optimisation
• Act as a trusted technical advisor, providing best practices and strategic guidance around AI-driven security testing
• Partner closely with product and engineering teams to relay customer feedback and technical requirements
• Support renewals and expansion opportunities alongside sales and account teams

Skills

Penetration testing

Offensive security

AI-powered security tech

Startup experience

Cross-functional collaboration

Communication skills

Job description

Technical Account Manager -AI Security | GTM Startup

Location: US (Remote)

About the Company:

On behalf of our client, we're on the search for a founding Technical Account Manager at one of the most exciting companies at the forefront of AI-powered cybersecurity - redefining what pentesting and AI security look like in the modern threat landscape.

This is a rare opportunity to join a team of world-class security professionals who live and breathe cybersecurity, to build something truly meaningful from the ground up, and for a problem to actually solve.

The Role:

As a Technical Account Manager (TAM), you will play a critical role in managing and growing strategic customer relationships. You'll act as the primary technical point of contact, ensuring smooth onboarding, strong adoption, and measurable customer outcomes. This role sits at the heart of the business, bridging customers with product, engineering, and GTM teams.

The ideal candidate brings a strong background in offensive security, penetration testing, or AI-powered security technologies, thrives in startup environments, and has deep experience collaborating with sales and customer success teams.

Key Responsibilities:

• Own and manage technical relationships with enterprise customers, ensuring successful adoption of the AI pentesting platform
• Lead customers through implementation, onboarding, and ongoing optimisation
• Act as a trusted technical advisor, providing best practices and strategic guidance around AI-driven security testing
• Partner closely with product and engineering teams to relay customer feedback and technical requirements
• Support renewals and expansion opportunities alongside sales and account teams

Requirements:

• 5+ years of experience in customer-facing technical roles (e.g. Technical Account Manager, Solutions Engineer, Sales Engineer)
• Strong knowledge of penetration testing, offensive security, vulnerability management, or AI-powered security technologies
• Familiarity with how AI is being applied to automate and enhance security testing workflows
• Proven experience working in fast-paced startup or high-growth SaaS environments
• Demonstrated ability to collaborate cross-functionally with GTM and technical teams
• Excellent communication, relationship-building, and problem-solving skills

If you are a successful applicant, someone from our team will reach out!