A fast-growing API/AI company in New York is seeking a Technical Account Manager (TAM) to drive long-term customer success. The ideal candidate will be hands-on, building relationships with strategic customers and ensuring they optimize their use of cutting-edge APIs and AI tooling. This role demands a strong technical foundation and excellent communication skills. Competitive compensation is offered with a base pay range of $140K–$200K per year.
Qualifications
Based in New York and available to work on-site.
Strong technical foundation, ideally with experience working with APIs.
Excellent communication skills — able to translate between technical and business stakeholders.
Responsibilities
Act as the technical partner and trusted advisor for key accounts.
Help customers design and optimize their use of the platform.
Lead technical onboarding and implementation for new customers.
Troubleshoot and resolve technical issues in partnership with Engineering.
Gather and relay customer feedback to inform product development.
Partner closely with Sales, Product, and Engineering teams to drive success.
Skills
Strong technical foundation
Excellent communication skills
Experience with APIs
Job description
A fast-growing API/AI company in New York is seeking a Technical Account Manager (TAM) to drive long-term customer success. The ideal candidate will be hands-on, building relationships with strategic customers and ensuring they optimize their use of cutting-edge APIs and AI tooling. This role demands a strong technical foundation and excellent communication skills. Competitive compensation is offered with a base pay range of $140K–$200K per year.