Senior Teamcenter L1 Support Engineer – PLM Expert

Valiant Technologies LLC; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Valiant Technologies LLC is seeking an experienced Teamcenter L1 Support Engineer in Austin, TX. The role focuses on incident management, user support, and workflow monitoring within enterprise PLM environments.

The ideal candidate has 7+ years in Teamcenter PLM support, strong knowledge of Teamcenter RAC, BOM/Change management, access administration, and ITSM experience with ServiceNow. Excellent communication with global stakeholders is essential.

Qualifications

• Experience in Teamcenter PLM support and operations.
• Hands-on with Teamcenter RAC and BOM/change management.
• Strong troubleshooting and stakeholder management.
• Experience with ITSM tools like ServiceNow.
• Proficient in incident and problem management.
• Basic SQL and Linux/Windows admin skills.
• Excellent communication with business users and global stakeholders.

Responsibilities

• Incident management, user support, workflow monitoring, access administration, and coordination with L2/L3 teams to ensure timely issue resolution and SLA adherence.

Skills

Teamcenter PLM Support

Teamcenter Rich Client (RAC)

BOM & Change Management

Workflow Monitoring & Troubleshooting

User & Access Management

ServiceNow / ITSM Tools

Incident & Problem Management

Basic SQL & Linux/Windows Admin

Excellent Communication & Stakeholder

Functional Understanding of Teamcenter

Tools

SQL

Linux/Windows Administration

Job description

Valiant Technologies LLC is seeking an experienced Teamcenter L1 Support Engineer in Austin, TX. The role focuses on incident management, user support, and workflow monitoring within enterprise PLM environments.

The ideal candidate has 7+ years in Teamcenter PLM support, strong knowledge of Teamcenter RAC, BOM/Change management, access administration, and ITSM experience with ServiceNow. Excellent communication with global stakeholders is essential.