Senior Systems Engineer II - Production Support (Remote)

Syms Strategic Group, LLC; Columbia (SC); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for remote work supporting VA systems. The role requires 8+ years in production environments, strong cloud and on-prem experience, and a Public Trust (MBI) clearance.

You will manage large-scale systems, perform maintenance, and collaborate with cross-functional teams to ensure reliability, security, and compliance with VA standards.

Qualifications

• Experience with AWS and/or Azure Cloud services and related tools.
• Proven ability to manage and maintain large-scale production systems.
• Strong Linux/Unix and Windows administration knowledge.

Responsibilities

• Provide high-level, daily operational support for cloud systems.
• Document problems and report outages with clear details.
• Work directly with customers on day-to-day activities and on-call support.
• Maintain and install computing infrastructure and security controls.
• Contribute to continuous improvement of IT processes and procedures.

Skills

Excellent communication

Interpersonal skills

Problem-solving

Team collaboration

On-call readiness

Education

Bachelor's degree in CS/IT/Systems Eng

Tools

AWS

Azure

S3

CloudWatch

Step Functions

Batch Jobs

CloudFormation

IaC

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for remote work supporting VA systems. The role requires 8+ years in production environments, strong cloud and on-prem experience, and a Public Trust (MBI) clearance.

You will manage large-scale systems, perform maintenance, and collaborate with cross-functional teams to ensure reliability, security, and compliance with VA standards.