Remote Senior Systems Engineer - Production Support

Syms Strategic Group, LLC; Ridgeland (MS); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC seeks a Senior Systems Engineer (Production Support) for a remote, U.S.-based role supporting VA systems. Citizenship and Public Trust eligibility required. Expect 8+ years in production systems, strong Linux/Windows, and cloud skills.

You will monitor, troubleshoot, and optimize complex cloud environments, implement automation, and ensure VA security standards are met through cross-functional collaboration.

Qualifications

• 8+ years of experience in systems engineering or a related field, particularly in production environments.
• 3+ years of experience with SQL queries and monitoring.
• U.S. Citizenship required for this opportunity.
• Security Clearance: Public Trust (MBI)
• Remote, 100% U.S. based position with stated exclusions.

Responsibilities

• Perform high-level operational support of complex cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems in logging and discrepancy reporting tools.
• Work directly with customers in day-to-day activities.
• Respond to hardware/software issues and escalate when required.
• Maintain inventory and ensure VA security compliance.
• Assist with automation and CI/CD implementations.
• Provide documentation and training as assigned.

Skills

AWS Cloud

Azure Cloud

Linux/Unix

Windows

Python

Bash

PowerShell

Ansible

Puppet

Chef

SaltStack

CloudFormation

CloudWatch

DynaTrace

ScienceLogic

Git

GitHub Actions

CodeBuild

CodeDeploy

RDS SQL Server

Oracle RDS

SQL

Networking

VPN

Education

Bachelor's degree in Computer Science/IT/SE

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

CloudWatch

Terraform

Job description

Syms Strategic Group, LLC seeks a Senior Systems Engineer (Production Support) for a remote, U.S.-based role supporting VA systems. Citizenship and Public Trust eligibility required. Expect 8+ years in production systems, strong Linux/Windows, and cloud skills.

You will monitor, troubleshoot, and optimize complex cloud environments, implement automation, and ensure VA security standards are met through cross-functional collaboration.