Senior Systems Engineer - Production Support (Remote)

Syms Strategic Group, LLC; Sioux Falls (SD); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for a fully remote role supporting the Veterans Affairs department. The position requires extensive cloud, Linux/Unix and Windows OS expertise, plus strong scripting and security practices to maintain production systems.

The role emphasizes AWS/Azure cloud experience, CI/CD pipelines, IaC, and on-call production support to ensure reliability, performance, and regulatory compliance across mission-critical

Qualifications

• 8+ years of experience in systems engineering or related field, production environments.
• 3+ years of experience with SQL queries and monitoring.
• Public Trust (MBI) eligibility or equivalent security clearance as applicable.

Responsibilities

• Provide day-to-day operational support of complex cloud-based systems.
• Develop solutions to routine technical problems of limited scope.
• Document issues and resolutions, and escalate as needed.
• Maintain system outages recovery, data collection, and restoration.
• Collaborate with customers to address day-to-day needs and communicate status of issues.
• Assist with installation/maintenance of computing infrastructure and security compliance.
• Support continuous improvement through IT system and process optimization.

Skills

AWS

Azure

CloudWatch

Linux/Unix

Windows

Python

Bash

PowerShell

Ansible

Puppet

Chef

SaltStack

CI/CD

Git

GitHub Actions

CodeBuild

CodeDeploy

SQL Server

Oracle

RDS

Networking

VPN

Education

Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for a fully remote role supporting the Veterans Affairs department. The position requires extensive cloud, Linux/Unix and Windows OS expertise, plus strong scripting and security practices to maintain production systems.

The role emphasizes AWS/Azure cloud experience, CI/CD pipelines, IaC, and on-call production support to ensure reliability, performance, and regulatory compliance across mission-critical