Senior Cloud Production Support Engineer (Remote)

Syms Strategic Group, LLC; Lexington (KY); Remote; USD 85,000 - 117,000; Full time

Benefits offered by this job

Remote work

US-based remote

Job summary

Syms Strategic Group, LLC seeks a Senior Systems Engineer for production support, primarily remote. The role supports Veterans Affairs, requires U.S. citizenship and a Public Trust (MBI).

The candidate will manage cloud-based production systems, ensure VA security compliance, and lead incident response and continuous improvement initiatives. Ideal candidates have 8+ years in systems engineering, 3+ years SQL monitoring, and hands-on experience with AWS/Azure, Linux/Windows, scripting, and CI/CD

Qualifications

• 8+ years of experience in systems engineering or related field, production environments
• 3+ years of experience with SQL queries and monitoring
• Experience with AWS and/or Azure cloud platforms and large-scale production systems

Responsibilities

• Provide day-to-day operational support of complex application cloud systems
• Diagnose, document, and resolve system outages or problems
• Maintain system security and VA compliance per standards
• Collaborate with customers and cross-functional teams
• Maintain inventory of assets and contribute to continuous improvement
• Develop and maintain automation and CI/CD pipelines
• Perform system installation and maintenance of computing infrastructure
• Ensure data integrity and performance optimization

Skills

AWS Cloud

Linux/Unix

Windows

Python

Bash

PowerShell

Ansible

Puppet

Chef

SaltStack

CloudFormation

CloudWatch

DynaTrace

ScienceLogic

Git

GitHub Actions

CodeBuild

CodeDeploy

VPN

Network Monitoring

Security Best Practices

Audits

AWS RDS

SQL Server

Oracle

CI/CD

Education

Bachelor's degree in CS/IT/SE

Tools

Git

Job description

Syms Strategic Group, LLC seeks a Senior Systems Engineer for production support, primarily remote. The role supports Veterans Affairs, requires U.S. citizenship and a Public Trust (MBI).

The candidate will manage cloud-based production systems, ensure VA security compliance, and lead incident response and continuous improvement initiatives. Ideal candidates have 8+ years in systems engineering, 3+ years SQL monitoring, and hands-on experience with AWS/Azure, Linux/Windows, scripting, and CI/CD