Senior Swim School Manager — Lead Team & Growth

Big Blue Swim School; Willistown Township (PA); Presencial; USD 32 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Paid time off

Paid training

Performance bonus

Resumo da oferta

Big Blue Swim School Paoli is seeking a Senior Manager to help run daily operations at our Main Line school on Lancaster Avenue. You'll lead a team of instructors and front-desk staff, keep families engaged and progressing, and own the weekly numbers that make a great school run.

If you like coaching people, solving problems in real time, and watching a nervous kid swim their first 30 feet, this role is for you.

Qualificações

• 3+ years managing teams in a fast-paced, customer-facing environment (aquatics, retail, fitness, education, or hospitality).
• Comfort running schedules, metrics, and performance standards.
• A genuine interest in developing people.
• Clear, warm communication with families.
• Availability for weekday afternoons and evenings plus weekend mornings, when lessons run.
• Swim instruction or lifeguard experience is a plus, not a requirement.

Responsabilidades

• Deliver the high-touch service families expect, from the first trial lesson through every level graduation.
• Coach staff to communicate swimmer progress clearly so parents see the value of lessons every week.
• Build strong parent relationships that drive retention and referrals.
• Lead a team of Swim Associates, Leads, and Assistant Managers.
• Hold monthly one-on-ones, observe shifts, and run structured team training.
• Onboard and develop future leaders. Your bench is the next generation of managers.
• Build a culture of accountability, recognition, and fun.
• Own weekly schedule execution and staffing adjustments to keep lessons full and payroll efficient.
• Track key metrics including lesson count, payroll efficiency, swimmer growth, and shift performance.
• Keep the pool safe, clean, and well maintained, and keep staff certifications current.
• Support Paoli's full program lineup, including our Junior Swim Team, offered only at Paoli.
• Partner with our sister schools as we continue to grow.

Conhecimentos

Team management

Schedule management

Performance tracking

Staff development

Descrição da oferta de emprego

Big Blue Swim School Paoli is seeking a Senior Manager to help run daily operations at our Main Line school on Lancaster Avenue. You'll lead a team of instructors and front-desk staff, keep families engaged and progressing, and own the weekly numbers that make a great school run.

If you like coaching people, solving problems in real time, and watching a nervous kid swim their first 30 feet, this role is for you.