Senior Aquatics Operations Leader

Big Blue Swim School; Warminster Township (Bucks County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay & bonus

Medical after 90 days

Paid vacation

Job summary

Big Blue Swim School in Warminster, PA is seeking a General Manager to lead daily operations, staff development, and guest experience. You will ensure high-quality lessons, safe facility operations, and strong community engagement.

The ideal candidate has 5+ years in aquatics, a proven sales growth track record, and solid financial acumen. A Bachelor’s degree is preferred; LG and CPO certifications are a plus, with a hands-on leadership style.

Qualifications

• Bachelor's degree preferred but not required.
• Business and financial acumen.
• 5+ years in aquatics.
• Proven track record of achieving sales targets and driving revenue growth.
• Technology savvy; proficient in MS Excel, Canva and willing to learn internal applications.
• Pass background check.
• LG and CPO certifications.

Responsibilities

• Hire, onboard, and train new staff according to Big Blue Swim School curriculum.
• Create and adjust staff schedule based on business need.
• Manage performance of direct reports and provide coaching for improvements.
• Ensure efficient building operations including cleanliness, water quality, and pump room operations.
• Direct staff in daily monitoring and review of student progress and class moves.
• Address customer concerns professionally and maintain positive interactions.
• Oversee front desk activities and customer interactions.
• Plan and communicate event schedules including trainings and employee events.
• Conduct performance reviews and recommend incentives.
• Ensure compliance with safety procedures and required certifications.

Skills

Sales leadership

Communication skills

Team management

Customer service

Critical thinking

Education

Bachelor's degree preferred

LG certification

CPO certification

5+ years in aquatics

Tools

MS Excel

Canva

Job description

Big Blue Swim School in Warminster, PA is seeking a General Manager to lead daily operations, staff development, and guest experience. You will ensure high-quality lessons, safe facility operations, and strong community engagement.

The ideal candidate has 5+ years in aquatics, a proven sales growth track record, and solid financial acumen. A Bachelor’s degree is preferred; LG and CPO certifications are a plus, with a hands-on leadership style.