Senior Strategic Workforce Account Manager

00001 Kelly Services, Inc; United States; Presencial; USD 74 000 - 99 000; Tempo integral

Resumo da oferta

Kelly Services, Inc is seeking an Account Manager to oversee client staffing and SOW programs, guiding implementation and ongoing operations. You will drive profitability, build strong client relationships, and identify growth opportunities across a matrixed team.

A key focus is accurate data capture and timely issue resolution using VMS platforms. The role requires 7+ years in staffing account management, experience in MSP or multi-vendor environments, and travel up to 10%.

Qualificações

• 7+ years of experience managing staffing or workforce-solutions accounts, including growth.
• Experience in complex client environments (MSP or multi-vendor).
• Strong financial acumen, including P&L oversight and growth strategies.
• Demonstrated leadership and client-facing skills in a matrixed environment.
• Excellent communication and relationship-building across levels.
• Experience with contingent workforce programs and SOW management.

Responsabilidades

• Manage client’s contingent workforce and SOW programs, guiding implementation and ongoing operations.
• Oversee account P&L performance and use data to drive improvements and growth.
• Build relationships with client stakeholders and deliver responsive, value-added solutions.
• Identify opportunities to expand the account and improve client satisfaction.
• Lead and develop a direct report while coordinating a broader matrixed team.
• Use VMS and workforce-program tools to support program management and reporting.

Ferramentas

Beeline

VNDLY

Fieldglass

Descrição da oferta de emprego

Kelly Services, Inc is seeking an Account Manager to oversee client staffing and SOW programs, guiding implementation and ongoing operations. You will drive profitability, build strong client relationships, and identify growth opportunities across a matrixed team.

A key focus is accurate data capture and timely issue resolution using VMS platforms. The role requires 7+ years in staffing account management, experience in MSP or multi-vendor environments, and travel up to 10%.