Kelly Education Account Manager

00001 Kelly Services, Inc; Philadelphia (Philadelphia County); On-site; USD 62,000 - 82,000; Full time

Job summary

Kelly Services is seeking an Account Manager to serve as the primary liaison for client accounts and oversee the placement of educational staff with schools and districts. You will work with recruiters to ensure timely staffing and will resolve issues to exceed client expectations.

The role requires onsite attendance at a local Kelly office with up to 20% local travel. Base pay ranges from $61,575 to $82,100 per year, with a comprehensive benefits package.

Qualifications

• 2+ years of high-level client account management and operations experience within the staffing, HR, or related industry.
• Successful creation and maintenance of high-level strategic client relationships.
• Experience coordinating staffing for schools, districts, and educational organizations.

Responsibilities

• Serve as the primary point of contact for client accounts and build strong relationships.
• Coordinate and manage placement of educational staff for schools and districts.
• Collaborate with recruiters to ensure timely fulfillment of staffing needs.
• Proactively resolve staffing or service delivery issues to meet client expectations.
• Track, report, and analyze account performance to identify growth opportunities.

Skills

Account management

Client relationships

Staffing industry

Recruiting coordination

Job description

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives.

Our Account Manager is accountable for:

• Serving as the primary point of contact for client accounts, fostering strong relationships and understanding their staffing needs
• Coordinating and managing the placement of educational staff for schools, districts, and other educational organizations
• Working closely with recruiters to ensure the timely fulfillment of staffing requirements, ensuring client satisfaction
• Proactively resolving any issues related to staffing or service delivery, ensuring that client expectations are consistently met or exceeded
• Tracking, reporting, and analyzing account performance, identifying opportunities for growth and improvement within client accounts

Essential Skills and Experience:

• Successful creation and maintenance of high-level strategic client relationships
• History of success in account strategy and management
• 2+ years of high-level client account management and operations experience within the staffing, HR, or related industry

Candidates must have the ability to sit onsite at a local Kelly office Monday - Friday with shift hours between 7am-5pm CST. Must be able to travel locally up to 20% locally for hiring, recruiting, school, talent, and other applicable events. Required to hold a valid US Drivers license in good standing.

The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.

$61,575.00 - $82,100.00

Total compensation package including benefits as applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.