Senior Strategic Seller Growth Partner

Amazon Inc.; Austin (TX); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Senior Customer Success Manager to shape Seller experiences on the Amazon Store and drive business growth through strategic insights and high operational standards.

You will own strategic joint business plans with Sellers, identify opportunities, and collaborate with teams to improve selection, merchandising, traffic, and conversion while navigating ambiguity with ownership and customer focus.

Qualifications

• Experience with project management in a fast-paced environment.
• Bachelor's degree or equivalent.
• 4+ years in Buying/Merchandising/Planning or related Customer Success roles.
• Proven ability to identify business opportunities and drive adoption of products.
• Strong relationship development across internal and external stakeholders.
• Data manipulation using pivot tables, lookups, and formulas.
• Ability to plan and manage multiple projects across teams.

Responsibilities

• Drive seller growth through customized insights and education on tools/products/services.
• Build strategic joint business plans with Sellers and execute growth initiatives.
• Collaborate cross-functionally to identify and deliver opportunities in selection, merchandising, traffic and conversion.
• Manage multiple workflows in a fast-paced environment and track portfolio metrics.
• Act as voice of the customer, communicating blockers and opportunities to leadership.

Skills

Project management

Data analysis

Data manipulation

Planning

Relationship building

Education

Bachelor's degree or equivalent

Tools

Pivot tables

Lookups

Excel

Job description

Amazon.com Services LLC is seeking a Senior Customer Success Manager to shape Seller experiences on the Amazon Store and drive business growth through strategic insights and high operational standards.

You will own strategic joint business plans with Sellers, identify opportunities, and collaborate with teams to improve selection, merchandising, traffic, and conversion while navigating ambiguity with ownership and customer focus.