Strategic Growth & Seller Success Manager

Amazon; Austin (TX); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Senior Customer Success Manager to shape and grow a high-impact SAS program for leading Amazon Store Sellers. You will build strategic joint business plans, advise on growth opportunities, and collaborate across teams to optimize inputs and outputs that drive value and scale across portfolios.

The role requires exceptional client management, ability to navigate ambiguity, and strong analytical skills to deliver measurable impact for customers and the

Qualifications

• Experience with managing complex, multi-stakeholder initiatives in fast-paced environments.
• Proven ability to grow customer relationships and drive account expansion.
• Bachelor's degree or equivalent in a relevant field.
• Experience using data analysis tools (Excel, Pivot Tables, SQL) and visualization tools.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Drive Seller business growth by providing customized insights and recommendations.
• Analyze data to identify opportunities and influence long-term outcomes.
• Lead strategy development and long-term account plans with cross-functional teams.
• Trade off short-term needs against long-term strategic investments.
• Implement and track portfolio metrics to guide work and uncover opportunities.

Skills

Project management

Sales/Account management

Data analysis

Excel

SQL

Tableau

Quicksight

Education

Bachelor's degree or equivalent

Tools

Oracle BI

Salesforce

Microsoft OneNote

Microsoft SharePoint

Job description

Amazon.com Services LLC is seeking a Senior Customer Success Manager to shape and grow a high-impact SAS program for leading Amazon Store Sellers. You will build strategic joint business plans, advise on growth opportunities, and collaborate across teams to optimize inputs and outputs that drive value and scale across portfolios.

The role requires exceptional client management, ability to navigate ambiguity, and strong analytical skills to deliver measurable impact for customers and the