Senior Strategic Implementations Lead — Remote PST, PTO

Ashby; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Unlimited PTO

Stock options

Education budget

Job summary

Ashby is seeking an experienced Senior Strategic Implementation Specialist for the Americas (PST) to lead end-to-end deployments for enterprise customers. You will work with cross-functional teams to design implementation plans that deliver value quickly and build lasting customer relationships.

In a remote-first environment, you will manage multiple projects, coordinate with Success, Sales, Product, Engineering, and Operations, and help customers transition to Ashby's platform with minimal

Qualifications

• Experience managing complex implementation and onboarding projects in a high-growth B2B SaaS environment.
• Ability to travel <10% for strategic customer engagements.
• Strong stakeholder communication and cross-functional collaboration.

Responsibilities

• Manage end-to-end implementation of Ashby's solution for new customers.
• Develop and execute implementation plans with enterprise customers.
• Collaborate with cross-functional teams across Customer Success, Sales, Product, Engineering, and Operations.
• Ensure positive customer experience and expedited time to value.

Job description

Ashby is seeking an experienced Senior Strategic Implementation Specialist for the Americas (PST) to lead end-to-end deployments for enterprise customers. You will work with cross-functional teams to design implementation plans that deliver value quickly and build lasting customer relationships.

In a remote-first environment, you will manage multiple projects, coordinate with Success, Sales, Product, Engineering, and Operations, and help customers transition to Ashby's platform with minimal