Remote-First SaaS Implementation Consultant (Americas)

Ashby; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Ashby is seeking an Implementation Consultant to own the execution of technical configuration for a defined set of new customers. You will partner with an Implementation Specialist to confirm requirements, lead tailored configuration, and develop testing plans before go-live.

This remote-first role offers growth into senior implementation positions, with support from cross-functional teams and occasional travel (<5%). You will document configurations for post-launch optimization and maintain strong customer relationships.

Qualifications

• Experience delivering complex SaaS implementations from plan to go-live.
• Ability to manage projects with stakeholders and timelines.
• Strong customer-centric approach with proactive communication and relationship-building.
• Solid understanding of platform configuration and technical concepts.
• Experience guiding customers through change with best practices.

Responsibilities

• Own the execution of technical configuration for new Ashby customers.
• Lead tailored configuration and confirm requirements with customers.
• Define and execute testing plans prior to go-live.
• Document final configurations for visibility and future optimization.

Skills

SaaS Implementation

Project Management

Customer Centricity

Technical Proficiency

Change Management

Cross-functional Collaboration

Job description

Ashby is seeking an Implementation Consultant to own the execution of technical configuration for a defined set of new customers. You will partner with an Implementation Specialist to confirm requirements, lead tailored configuration, and develop testing plans before go-live.

This remote-first role offers growth into senior implementation positions, with support from cross-functional teams and occasional travel (<5%). You will document configurations for post-launch optimization and maintain strong customer relationships.