Senior Strategic Client Partnerships Leader

ISHE; Charlotte, Northern (NC, KY); Hybrid; USD 102,000 - 153,000; Full time

Job summary

Sun Life U.S. is seeking a Senior Client Relationship Executive to act as a strategic advisor and relationship manager for large, complex client accounts and broker partners across Southeast, Central, and Mid-Atlantic regions.

You will collaborate with employers with sophisticated benefits programs, absence management solutions, and complex technology integrations. The role emphasizes growth, client satisfaction, and cross-functional leadership.

Qualifications

• 5+ years of experience in group employee benefits, account management, client relationship management.
• Experience managing large, complex client relationships and delivering strategic business solutions.
• Strong presentation, communication, and consultative relationship-building skills.
• Proven ability to influence stakeholders and collaborate across multiple teams.

Responsibilities

• Build Strategic Client Relationships: Manage diverse portfolio of large and complex clients.
• Drive Client Retention and Growth: Identify opportunities to expand Sun Life products and services.
• Deliver Exceptional Client Experiences: Anticipate needs and coordinate resources for timely solutions.
• Lead Through Collaboration: Liaise between clients, brokers, and Sun Life teams.

Skills

Group benefits

Account management

Relationship management

Communication

Consultative selling

Insurance license

Education

College degree preferred

CLMS designation preferred

Insurance license

Job description

Sun Life U.S. is seeking a Senior Client Relationship Executive to act as a strategic advisor and relationship manager for large, complex client accounts and broker partners across Southeast, Central, and Mid-Atlantic regions.

You will collaborate with employers with sophisticated benefits programs, absence management solutions, and complex technology integrations. The role emphasizes growth, client satisfaction, and cross-functional leadership.