Strategic Client Relationship Leader

Sun Life; Chicago (IL); On-site; USD 102,000 - 153,000; Full time

Benefits offered by this job

Discretionary annual incentive

401(k) employer match

Generous vacation and sick time

Market-leading paid family, parental &

Job summary

Sun Life U.S. is seeking a Senior Client Relationship Executive to serve as a strategic advisor and relationship manager for valued clients and brokers across Southeast, Central, and Mid-Atlantic regions.

You will drive growth, optimize benefits programs, and lead collaborative teams to deliver exceptional client experiences. The role demands consultative skills, strong presentation abilities, and a focus on retention and revenue growth.

Qualifications

• 5+ years of experience in group employee benefits, account management, and client relationship management.
• Experience managing large, complex client relationships and delivering strategic business solutions.
• Strong presentation, communication, and consultative relationship-building skills.
• Proven ability to influence stakeholders and collaborate across multiple teams.
• Strong business, financial, analytical, and problem-solving capabilities.
• Current insurance license or ability to obtain one upon hire.

Responsibilities

• Build Strategic Client Relationships: manage a diverse portfolio of large group benefits clients.
• Drive Client Retention and Growth: identify opportunities to expand Sun Life products and services.
• Deliver Exceptional Client Experiences: anticipate needs, coordinate resources, ensure timely resolution.
• Lead Through Collaboration: align cross-functional partners for outcomes.

Skills

Relationship management

Strategic consulting

Executive communication

Cross-functional leadership

Financial analysis

Education

College degree preferred

CLMS designation preferred

Tools

APIs

Job description

Sun Life U.S. is seeking a Senior Client Relationship Executive to serve as a strategic advisor and relationship manager for valued clients and brokers across Southeast, Central, and Mid-Atlantic regions.

You will drive growth, optimize benefits programs, and lead collaborative teams to deliver exceptional client experiences. The role demands consultative skills, strong presentation abilities, and a focus on retention and revenue growth.