Strategic Client Growth & Relationship Leader

Sun Life; Charlotte (NC); On-site; USD 102,000 - 153,000; Full time

Benefits offered by this job

Generous vacation and sick time

Comprehensive medical coverage

401(k) with employer match

Stock purchase options

Sabbatical program

Top employer recognition

Job summary

Sun Life U.S. is seeking a Senior Client Relationship Executive to manage strategic client relationships with large, complex group benefits clients and broker partners. You will collaborate with employers with sophisticated benefits programs, absence management, and complex tech integrations.

You will lead proactive reviews, advise clients on optimizing benefits programs, and work with cross-functional teams to deliver value-driven solutions that drive growth and client satisfaction.

Qualifications

• 5+ years of experience in group employee benefits, account management, client relationship management.
• Experience managing large, complex client relationships and delivering strategic business solutions.
• Strong presentation, communication, and consultative relationship-building skills.

Responsibilities

• Build strategic client relationships with a diverse portfolio of clients and brokers.
• Drive client retention and growth through renewal strategies and cross-functional collaboration.
• Deliver exceptional client experiences by coordinating resources and guiding implementations.

Skills

Strategic relationship management

Client retention and account growth

Group Employee Benefits and insurance

Executive-level communication

Cross-functional leadership and impact

Business planning and consulting

Project management and organization

Creative problem-solving

Education

College degree preferred

Job description

Sun Life U.S. is seeking a Senior Client Relationship Executive to manage strategic client relationships with large, complex group benefits clients and broker partners. You will collaborate with employers with sophisticated benefits programs, absence management, and complex tech integrations.

You will lead proactive reviews, advise clients on optimizing benefits programs, and work with cross-functional teams to deliver value-driven solutions that drive growth and client satisfaction.