Remote Senior Client Relationship & Growth Leader

Sustainable World, Inc.; Oakbrook (KY); Hybrid; USD 102,000 - 153,000; Full time

Job summary

Sun Life U.S. is seeking a Senior Client Relationship Executive to act as a strategic advisor and relationship manager for major clients and broker partners across Southeast, Central, and Mid-Atlantic regions.

This remote role requires travel and a consultative approach to optimize benefits programs and ensure client success. You will lead strategic reviews, collaborate with cross-functional teams, and drive growth by delivering value-driven solutions while upholding Sun Life's standards for

Qualifications

• 5+ years of experience in group employee benefits, account management, client relationship management.
• Experience managing large, complex client relationships and delivering strategic business solutions.
• Strong presentation, communication, and consultative relationship-building skills.
• Proven ability to influence stakeholders and collaborate across multiple teams.
• Strong business, financial, analytical, and problem-solving capabilities.
• Current insurance license or ability to obtain one upon hire.

Responsibilities

• Build Strategic Client Relationships: manage diverse, large group benefits clients; develop partnerships with administrators, brokers, and stakeholders; act as trusted advisor; lead reviews and strategic discussions.
• Drive Client Retention and Growth: identify opportunities to expand Sun Life products; support renewal strategies; collaborate with sales, underwriting, implementation and service teams.
• Deliver Exceptional Client Experiences: anticipate needs; coordinate resources for timely resolution; guide clients through enrollment and benefits administration; educate on trends.
• Lead Through Collaboration: liaison between clients, brokers, and Sun Life teams; influence cross-functional partners; mentor within the account management org.

Skills

Group employee benefits

Account management

Client relationship management

Presentation skills

Consultative relationship-building

Education

College degree

CLMS designation preferred

Job description

Sun Life U.S. is seeking a Senior Client Relationship Executive to act as a strategic advisor and relationship manager for major clients and broker partners across Southeast, Central, and Mid-Atlantic regions.

This remote role requires travel and a consultative approach to optimize benefits programs and ensure client success. You will lead strategic reviews, collaborate with cross-functional teams, and drive growth by delivering value-driven solutions while upholding Sun Life's standards for