Senior Strategic Client Relationship Leader

Sustainable World, Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 102,000 - 153,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

401(k) matching

Stock options

Job summary

Sun Life U.S. is seeking a Senior Client Relationship Executive to serve as a strategic advisor and relationship manager for large, complex group benefits clients.

You’ll work with employers, brokers, and Sun Life teams to deliver value and growth across benefits programs and technology integrations. You’ll lead proactive business reviews, guide implementation and ongoing benefits administration, and collaborate across sales, underwriting, and service to drive retention and revenue while

Qualifications

• 5+ years in group employee benefits or client relationship management
• Experience managing large, complex client relationships
• Strong presentation, communication, and consultative relationship-building skills
• Current insurance license or ability to obtain one upon hire

Responsibilities

• Build Strategic Client Relationships: manage a diverse portfolio of large and complex group benefits clients and maintain partnerships with clients, benefit administrators, brokers, and stakeholders.
• Drive Client Retention and Growth: identify opportunities to expand Sun Life products and services; support renewal strategies and collaborate with cross-functional teams.
• Deliver Exceptional Client Experiences: anticipate client needs, coordinate resources for timely issue resolution, and guide enrollment and benefits administration processes.
• Lead Through Collaboration: liaise between clients, brokers, and Sun Life teams; influence cross-functional partners to deliver outcomes.

Skills

Relationship management

Strategic accounts

Executive communication

Consultative selling

Cross-functional collaboration

Education

College degree preferred

Job description

Sun Life U.S. is seeking a Senior Client Relationship Executive to serve as a strategic advisor and relationship manager for large, complex group benefits clients.

You’ll work with employers, brokers, and Sun Life teams to deliver value and growth across benefits programs and technology integrations. You’ll lead proactive business reviews, guide implementation and ongoing benefits administration, and collaborate across sales, underwriting, and service to drive retention and revenue while