Senior Strategic Client Partner (Growth & Retention)

Highmark Health; Colorado; Hybrid; USD 90,000 - 140,000; Full time

Job summary

Highmark Inc. is seeking a hybrid, travel-heavy account management professional to manage a book of business and strategic client relationships.

You will renew accounts, sell additional products, and drive growth for existing accounts across various stakeholders, including brokers and consultants. Responsibilities include developing sales plans, leading client meetings, and coordinating cross-functional teams to deliver solutions.

Qualifications

• Public speaking and extemporaneous speaking on a variety of subjects.
• Strong presentation, communication, and negotiation skills.
• Excellent organizational abilities with deadline discipline.
• Creative thinking and innovation in solving client needs.
• Resilience and persistence in driving outcomes.
• Strong problem-solving and influencing capabilities.

Responsibilities

• Review new products, services, capabilities, and technologies with the client to sell assigned lines and renewals.
• Manage relationships at senior levels with clients, consultants, and brokers to build valued partnerships.
• Develop sales solutions considering competition and changing environment.
• Create and execute business plans to retain and grow membership and profitability.
• Serve as primary group contact for strategic planning and consultation.
• Support customers through contract implementation and issue escalation to ensure satisfaction.
• Prepare reports and documents for renewal and sales presentations.

Skills

Public speaking

Presentation skills

Negotiation skills

Organizational skills

Creativity

Persistence

Problem solving

Influence

Job description

Highmark Inc. is seeking a hybrid, travel-heavy account management professional to manage a book of business and strategic client relationships.

You will renew accounts, sell additional products, and drive growth for existing accounts across various stakeholders, including brokers and consultants. Responsibilities include developing sales plans, leading client meetings, and coordinating cross-functional teams to deliver solutions.