Strategic Client Partner - Growth & Renewals (Remote)

Highmark Health; Center Square (PA); Hybrid; USD 64,000 - 96,000; Full time

Job summary

Highmark Health, based in Pittsburgh, PA, seeks an experienced Account Manager to oversee a book of business, renew accounts, and upsell to existing clients. This is a largely remote role with one day a week onsite in Blue Bell, PA, requiring strategic consulting and strong relationship skills.

You will manage senior‑level client relationships, develop sales plans, and coordinate with internal teams to drive retention and profitable growth across assigned accounts in a dynamic healthcare market.

Qualifications

• 2 years of Account/Client Management experience.
• State specific Producer Licenses for Life, Accident & Health required or must be obtained within 45 days of hire.

Responsibilities

• Review new products, services, capabilities to sell renewals and add-ons.
• Manage relationships at senior levels with clients, brokers and consultants.
• Develop sales solutions considering competition and market changes.
• Create and implement business plans to retain and grow membership.
• Act as primary contact for strategic planning and client consultation.
• Support customers during contract implementation and advocate for service issues.
• Prepare reports, finalize rates, and support renewal and sales presentations.
• Lead internal partners to deliver client strategy.

Skills

Account management

Public speaking

Negotiation

Communication

Organization

Education

High School / GED

Bachelor's degree in Business/related field

Job description

Highmark Health, based in Pittsburgh, PA, seeks an experienced Account Manager to oversee a book of business, renew accounts, and upsell to existing clients. This is a largely remote role with one day a week onsite in Blue Bell, PA, requiring strategic consulting and strong relationship skills.

You will manage senior‑level client relationships, develop sales plans, and coordinate with internal teams to drive retention and profitable growth across assigned accounts in a dynamic healthcare market.