Strategic Client Manager, Small Group (Hybrid)

Highmark Health; Boght Corners (NY); Hybrid; USD 56,000 - 84,000; Full time

Job summary

Highmark Health is seeking a driven Account/Client Manager to oversee a book of business, renew accounts, and upsell products and services to existing clients. This hybrid role in Latham, NY requires onsite presence three days a week (T, W, Th) and frequent collaboration with senior stakeholders.

The ideal candidate has at least 2 years of account management experience, a state life/health license or the ability to obtain within 45 days, and strong presentation and negotiation skills.

Qualifications

• 2 years of Account/Client Management experience or other relevant experience.
• State specific Producer License for Life, Accident & Health required or must be obtained within 45 days of hire.
• Strong presentation, communication and negotiation skills.
• Excellent organizational skills and the ability to meet deadlines.

Responsibilities

• Review new products, services, capabilities, and technologies with the client to sell products, renewals and add-ons.
• Manage relationships at senior levels with clients, consultants and brokers.
• Develop sales solutions considering competition and political environment.
• Lead internal teams to deliver client strategy and drive renewals and growth.

Skills

Public Speaking

Presentation Skills

Negotiation

Organizational Skills

Creativity and Innovation

Persistence and Resilience

Problem Solving

Influence

Education

High School / GED

Bachelor's Degree in Business Administration/ Business Management or related field

Job description

Highmark Health is seeking a driven Account/Client Manager to oversee a book of business, renew accounts, and upsell products and services to existing clients. This hybrid role in Latham, NY requires onsite presence three days a week (T, W, Th) and frequent collaboration with senior stakeholders.

The ideal candidate has at least 2 years of account management experience, a state life/health license or the ability to obtain within 45 days, and strong presentation and negotiation skills.