Senior Strategic Accounts Manager - Ag Finance

Ag Resource Management, LLC; Garner (NC); Sur place; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

401(k) plan

Paid Time Off

Competitive compensation and benefits

Résumé du poste

Ag Resource Management, LLC seeks a Strategic Relationship Manager to oversee a portfolio of 20–30 strategic accounts, focusing on retention, renewals, and delivering exceptional service.

You will partner with Credit, Operations, Legal, and other teams to ensure seamless experiences and identify opportunities for cross-sell and risk mitigation. Strong financial acumen and executive communication are required.

Qualifications

• Bachelor's degree in Business, Finance, Agriculture, or a related field.
• 7+ years in relationship management, commercial lending, or banking.
• Experience with high-value client relationships and credit considerations.
• Strong ability to analyze financial statements and assess risk.

Responsabilités

• Manage a portfolio of approximately 20–30 strategic customer relationships.
• Serve as the primary relationship manager for existing customers and long-standing relationships.
• Develop an understanding of each customer's business operations, financial performance, and goals.
• Build and maintain trusted relationships through regular communication and proactive engagement.
• Drive customer retention by delivering exceptional service and identifying opportunities to strengthen relationships.
• Lead annual renewal activities including pricing discussions and term negotiations.
• Coordinate with Credit, Operations, Legal, and other internal teams for a seamless experience.
• Collect financial statements and maintain customer documentation.
• Monitor portfolio performance, utilization, and risk indicators; escalate as needed.
• Resolve customer issues and serve as day-to-day contact for accounts.
• Support adoption of ARM portals and technology solutions.
• Maintain accurate customer records, forecasts, and opportunity tracking in HubSpot.
• Provide portfolio insights and leadership with account updates.
• Participate in Regional Meetings with accurate portfolio forecasts.
• Collaborate to improve processes and customer experience.
• Perform additional duties and special projects as assigned.

Connaissances

Relationship management

Commercial lending

Agriculture finance

Account management

Banking

HubSpot CRM

Microsoft Office

Negotiation

Communication

Interpersonal skills

Formation

Bachelor's degree in Business, Finance, Agriculture, or related field

Outils

HubSpot CRM

Microsoft Office Suite

Description du poste

Ag Resource Management, LLC seeks a Strategic Relationship Manager to oversee a portfolio of 20–30 strategic accounts, focusing on retention, renewals, and delivering exceptional service.

You will partner with Credit, Operations, Legal, and other teams to ensure seamless experiences and identify opportunities for cross-sell and risk mitigation. Strong financial acumen and executive communication are required.