Senior Strategic Account Manager – Telecom & Services

Gogridsource; Boise (ID); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Weekly pay

Health, Vision, & Dental Insurance

PTO

401k Plan

Paid sick leave

Job summary

GridSource is seeking a Strategic Account Manager to serve as the central point of coordination between GridSource and a major telecommunications client. This senior, client-facing role drives alignment, surfaces issues early, and owns day-to-day health of the relationship.

You will translate client priorities into internal actions, lead market visits and quarterly business reviews, and ensure commitments are met across operations and leadership. This role may grow to lead a team.

Qualifications

• Client management experience in telecom field services or related sectors.
• Ability to travel 30–50% to client markets.
• Based within reasonable distance of a major airport for a remote role.

Responsibilities

• Serve as the single point of contact between the client and GridSource internal teams; manage cadence and communication.
• Coordinate and run recurring business meetings; prepare and present QBR materials.
• Develop, own, and track action items from client meetings through to completion; ensure timely follow-up.

Skills

Customer-focused

Excellent communication

Meeting facilitation

Escalation management

CRM tools

Project tracking tools

Tools

CRM tools

Project tracking tools

Job description

GridSource is seeking a Strategic Account Manager to serve as the central point of coordination between GridSource and a major telecommunications client. This senior, client-facing role drives alignment, surfaces issues early, and owns day-to-day health of the relationship.

You will translate client priorities into internal actions, lead market visits and quarterly business reviews, and ensure commitments are met across operations and leadership. This role may grow to lead a team.