Senior Store Leader: Grow Teams, Elevate Guest Experience

Apple Inc.; United States; On-site; USD 110,000 - 140,000; Full time

Job summary

Apple Inc. in the United States seeks a Senior Manager for Apple Retail to lead a multi-manager team, drive store performance, and foster an inclusive, high-performing environment.

You will guide recruitment, training, and ongoing development while partnering with the Store Leader on business strategies and critical decisions. As a role model for inclusive leadership, you will address customer and team concerns, execute the store's operational strategy, and ensure exceptional service aligns with

Qualifications

• 3 years of leadership experience in retail, sales, or a related field.
• Proficient in written and spoken English (sign language supported).
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store.

Responsibilities

• Lead a team (including Managers), empowering each team member to learn, grow, and achieve performance and developmental goals.
• Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
• Drive business priorities and achieve store performance goals by establishing, planning, and executing the operational strategy of assigned functional areas and the entire store.
• Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.

Skills

Leadership experience

People management

Communication skills

Analytical thinking

Job description

Apple Inc. in the United States seeks a Senior Manager for Apple Retail to lead a multi-manager team, drive store performance, and foster an inclusive, high-performing environment.

You will guide recruitment, training, and ongoing development while partnering with the Store Leader on business strategies and critical decisions. As a role model for inclusive leadership, you will address customer and team concerns, execute the store's operational strategy, and ensure exceptional service aligns with