Store Leadership Manager — Drive Team Growth & Experience

Apple Inc.; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Apple Inc. is seeking a Store Manager to lead and grow a high-performing team at a retail location in the United States. You will coach team members, model exceptional customer service, and actively participate in Floor Leadership to meet performance goals and business priorities.

Responsibilities include recruiting, training, and retaining diverse talent, driving store initiatives, and protecting company assets while upholding Apple’s values of inclusion and diversity.

Qualifications

• Schedule availability including nights, weekends and holidays in retail.
• Proficient in written and spoken English.
• Experience managing others in retail, sales or related field.

Responsibilities

• Lead, coach, and develop a team delivering exceptional customer experiences.
• Actively participate in Floor Leadership to meet business priorities.
• Drive store performance by planning and executing operational strategies.
• Maintain company policies, protect assets, and safeguard confidential information.
• Contribute to an inclusive environment and model inclusive leadership.

Skills

Team leadership

Retail management

Customer service

English proficiency

Job description

Apple Inc. is seeking a Store Manager to lead and grow a high-performing team at a retail location in the United States. You will coach team members, model exceptional customer service, and actively participate in Floor Leadership to meet performance goals and business priorities.

Responsibilities include recruiting, training, and retaining diverse talent, driving store initiatives, and protecting company assets while upholding Apple’s values of inclusion and diversity.