Senior Manager, AI-Driven Automation Platform

Coinbase, Inc.; Santa Fe (NM); On-site; USD 254,000 - 299,000; Full time

Benefits offered by this job

Equity

Bonus eligibility

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Coinbase, Inc. is seeking a Senior Engineering Manager for the Core Automation team to lead the development of Agentic AI systems that transform compliance and customer support processes at scale.

You will build and grow multiple engineering teams, define the technical direction for production AI systems, and partner with Compliance and Operations to deliver automation with measurable business impact. You will hire and mentor leaders, set roadmaps, drive scalable LLM-based solutions with strict

Qualifications

• 10+ years in software engineering with at least 5 years of engineering management experience, including 2+ years managing managers and building teams from the ground up.
• Proven track record shipping LLM-based or Agentic AI applications to production, including grounding, hallucination reduction, guardrails, and AI system evaluation.
• Deep technical fluency in distributed systems, cloud-native architecture, and modern AI/ML infrastructure, with hands-on ability to review code, lead architecture decisions, and guide system design.
• Demonstrated success leading cross-functional engineering initiatives in ambiguous, fast-moving domains, translating high-level strategic goals into executable roadmaps with clear milestones.
• Experience in compliance, regulatory technology, customer support automation, or financial crimes domains.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

• Build, hire, and grow a high-performing engineering organization, coaching managers and senior engineers on technical leadership, career development, and AI-first engineering practices
• Set the technical vision and multi-quarter roadmap for Core Automation's Agentic AI systems, partnering with Compliance, Operations, and Product leadership to prioritize the highest-impact automation opportunities
• Drive architecture and delivery of production LLM-based systems with rigorous guardrails, grounding, and measurement, ensuring AI agents are reliable, auditable, and compliant
• Lead multiple parallel engineering initiatives across compliance automation domains, maintaining high delivery velocity while ensuring system correctness and service quality
• Establish engineering standards, code review practices, and AI adoption frameworks that raise the quality bar and accelerate the team's ability to ship production AI systems

Skills

Engineering leadership

LLM/Agentic AI

Distributed systems

Cloud-native

Compliance domain experience

Job description

Coinbase, Inc. is seeking a Senior Engineering Manager for the Core Automation team to lead the development of Agentic AI systems that transform compliance and customer support processes at scale.

You will build and grow multiple engineering teams, define the technical direction for production AI systems, and partner with Compliance and Operations to deliver automation with measurable business impact. You will hire and mentor leaders, set roadmaps, drive scalable LLM-based solutions with strict