Senior SRE - SaaS Infra, Cloud & Automation (Remote)

EverCommerce; Texas; Hybrid; USD 120,000 - 210,000; Full time

Benefits offered by this job

Wellness stipend

Udemy training

401k with company match

Generous PTO

Employee Stock Purchase Program

Professional development support

Job summary

EverCommerce is seeking an experienced Senior Site Reliability Engineer to ensure the reliability, performance, and operational stability of our mission-critical SaaS infrastructure across AWS, colocation, and hosted environments. You will independently support production infrastructure, collaborate with Senior Cloud Engineers, and drive automation and modernization initiatives.

You will manage Windows and Linux systems, virtualization, storage, networking, and lifecycle maintenance, while

Qualifications

• 8+ years of systems/infrastructure or cloud engineering experience in production environments.
• Experience supporting production databases and enterprise monitoring platforms.
• Proven ability to lead technical investigations and RCA for production issues.

Responsibilities

• Maintain uptime, reliability, and performance for production SaaS environments across AWS, colocation, and hosted infrastructure platforms.
• Independent support of Windows and Linux infrastructure, virtualization, storage, and networking components.
• Lead modernization, automation, and monitoring enhancements in collaboration with Senior Cloud Engineers.
• Troubleshoot complex production incidents and perform root cause analysis with long-term corrective actions.
• Design and implement monitoring, alerting, and operational visibility improvements.
• Support compliance initiatives (SOX, PCI, HIPAA) with infrastructure controls and documentation.
• Lead medium-sized infrastructure projects from planning through implementation.
• Participate in disaster recovery testing and recovery planning.
• Evaluate emerging technologies and practical improvements to operations.

Skills

Windows/Linux admin

Automation scripting

AWS cloud

Networking basics

Root cause analysis

Tools

Terraform

Ansible

Puppet

Chef

PowerShell

Bash

Python

Job description

EverCommerce is seeking an experienced Senior Site Reliability Engineer to ensure the reliability, performance, and operational stability of our mission-critical SaaS infrastructure across AWS, colocation, and hosted environments. You will independently support production infrastructure, collaborate with Senior Cloud Engineers, and drive automation and modernization initiatives.

You will manage Windows and Linux systems, virtualization, storage, networking, and lifecycle maintenance, while