Senior Site Reliability Engineer - Remote

EverCommerce; United States; On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Flexible work environment

Robust health and wellness benefits

401(k) with company match

Flexible and generous time off

Employee Stock Purchase Program

Job summary

EverCommerce, a leading service commerce platform, is seeking a Senior Site Reliability Engineer to focus on Cloud Engineering Operations. The role requires maintaining production SaaS uptime across AWS and hosting environments, leading automation, and collaborating across teams to improve reliability and security.

You will work with Windows and Linux systems, virtualization, and networking while driving modernization, incident response, and documentation.

Qualifications

• 8 years of systems, infrastructure, or cloud engineering experience.
• Experience administering Windows Server and Linux systems.
• Experience supporting infrastructure in AWS environments.
• Experience with enterprise virtualization platforms.
• Experience designing or implementing infrastructure automation using PowerShell, Bash, Python, or similar scripting languages.
• Experience leading technical investigations and root cause analysis for production issues.

Responsibilities

• Maintain uptime, reliability, and performance for production SaaS environments across AWS, colocation, and hosted infrastructure platforms.
• Independently support Windows and Linux infrastructure, virtualization platforms, storage systems, and networking components.
• Lead implementation of infrastructure modernization and operational automation initiatives while partnering with Senior Cloud Engineers on larger strategic efforts.
• Troubleshoot complex infrastructure, application connectivity, and production incidents while leading root cause analysis and recommending long-term corrective actions.
• Design and implement improvements to monitoring, alerting, and operational visibility across infrastructure platforms.
• Collaborate with security teams and technology leaders to support SOX, PCI, and HIPAA compliance initiatives.
• Lead vulnerability remediation efforts and infrastructure lifecycle maintenance activities.
• Develop and maintain technical documentation, operational procedures, and infrastructure standards.
• Collaborate with application teams and vendors to support reliable infrastructure hosting production database systems.
• Independently lead medium-sized infrastructure projects from planning through implementation.
• Participate in disaster recovery testing, recovery planning, and continuous operational improvement initiatives.
• Evaluate emerging technologies and recommend practical improvements to infrastructure operations.

Skills

Windows Server

Linux

AWS

Virtualization

PowerShell

Bash

Python

Root cause analysis

Networking fundamentals

Monitoring tools

Documentation

Tools

Terraform

Ansible

Puppet

Chef

Job description

EverCommerce, a leading service commerce platform, is seeking a Senior Site Reliability Engineer to focus on Cloud Engineering Operations. The role requires maintaining production SaaS uptime across AWS and hosting environments, leading automation, and collaborating across teams to improve reliability and security.

You will work with Windows and Linux systems, virtualization, and networking while driving modernization, incident response, and documentation.