Senior SRE & Reliability Engineer — Hybrid

The Depository Trust & Clearing Corporation (DTCC); Tampa (FL); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Base pay & incentive

Health insurance

Retirement benefits

PTO & leave

Hybrid work model

Job summary

DTCC is seeking a Senior Application Support Engineer (SRE) to enhance the reliability, scalability, and performance of mission-critical applications. You will apply SRE practices, collaborate with cross-functional teams, and strengthen observability while shaping a strong reliability culture across the organization.

You will partner with development, infrastructure, network, and security teams to improve incident readiness, monitoring, and recovery. A hybrid work model is supported.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 6-8 years in application support, SRE, or similar role.
• Strong understanding of SRE principles and production support practices.
• Experience with monitoring and observability tools (e.g., Splunk, Dynatrace).
• Familiarity with cloud platforms (AWS preferred) and distributed systems.
• Experience with DevOps tools and automation practices.
• Proven root cause analysis, incident management, and problem resolution.

Responsibilities

• Apply SRE principles to improve system reliability, scalability, and performance.
• Define actionable alerts and establish SLIs/SLOs to measure system health.
• Drive automation of operational processes to reduce manual effort and improve recovery times.

Skills

SRE principles

Reliability engineering

Production support

DevOps tooling

Monitoring & observability

Root cause analysis

Incident management

Automation

Cloud (AWS) knowledge

Unix/Linux

Windows

SQL/PLSQL

Python/Shell scripting

JIRA / ServiceNow

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Splunk

Dynatrace

AutoSys

JIRA

ServiceNow

Job description

DTCC is seeking a Senior Application Support Engineer (SRE) to enhance the reliability, scalability, and performance of mission-critical applications. You will apply SRE practices, collaborate with cross-functional teams, and strengthen observability while shaping a strong reliability culture across the organization.

You will partner with development, infrastructure, network, and security teams to improve incident readiness, monitoring, and recovery. A hybrid work model is supported.