Principal SRE: Cloud Reliability & Observability Lead

The Depository Trust & Clearing Corporation (DTCC); Jersey City (NJ); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Base pay + annual incentive

Health and life insurance

Pension / Retirement benefits

Paid Time Off & family care leaves

Hybrid model: 3 days onsite, 2 days 1)

Job summary

DTCC is seeking an experienced Site Reliability Engineer to ensure reliability and performance of enterprise applications across ITP and ECS business lines. You will drive observability, automation, and resiliency initiatives in a hybrid cloud environment.

The role requires strong incident management, collaboration with cross-functional teams, and the ability to design and measure SLOs/SLIs. Hybrid work schedule and comprehensive benefit programs are offered.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent.
• 8+ years of experience in Site Reliability Engineering, Production Engineering, DevOps, Application Support Engineering, or related disciplines.

Responsibilities

• Drive reliability, scalability, resiliency, and operational excellence across critical enterprise applications.
• Design and implement observability solutions using Splunk, Grafana, Dynatrace, ITSI, and related monitoring platforms.
• Define and manage SLIs, SLOs, dashboards, alerts, and operational KPIs.
• Lead major incident response, root cause analysis, and continuous service improvement initiatives.
• Build automation, self-healing capabilities, and AI-assisted operational solutions using Python, Java, Amazon Q, Kiro, and related technologies.
• Partner with development, infrastructure, cloud, security, and application teams to embed SRE best practices throughout the software development lifecycle.
• Drive operational readiness, capacity planning, performance optimization, disaster recovery, and resiliency initiatives.
• Identify operational risks and deliver strategic reliability improvements across the technology ecosystem.
• Collaborate with technical and business stakeholders to improve service reliability and operational outcomes.

Skills

AWS

Python

Java

Go

Linux

Observability

Incident management

Distributed systems

Communication

Education

Bachelor's degree in Computer Science, Engineering, or equivalent

Tools

Splunk

Grafana

Dynatrace

ITSI

Amazon Q

Kiro

Job description

DTCC is seeking an experienced Site Reliability Engineer to ensure reliability and performance of enterprise applications across ITP and ECS business lines. You will drive observability, automation, and resiliency initiatives in a hybrid cloud environment.

The role requires strong incident management, collaboration with cross-functional teams, and the ability to design and measure SLOs/SLIs. Hybrid work schedule and comprehensive benefit programs are offered.