Senior SRE: Reliability & AI-Driven Incident Mastery

K1 Industries; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Unlimited PTO

Health benefits

ESPP

401k

Job summary

Hims & Hers is seeking a Senior Reliability Engineer to make systems more reliable by building observability, tooling, and automation. You will prepare the stack for high traffic, improve latency, and unify incident data across FireHydrant, Datadog, Jira, and Confluence using AI-centric approaches.

You will own Tier 1 journeys, design SLOs, and lead capacity and resilience work. This role emphasizes blameless post-mortems, runbooks, and cross-team collaboration.

Qualifications

• 5+ years as Software/SRE/Platform/Infrastructure engineer owning reliability outcomes.
• Strong software fundamentals; write code and build tooling.
• Hands-on with observability, SLOs, golden signals and alerting.

Responsibilities

• Own reliability for Tier 1 customer journeys and monitors.
• Engineer for peak load and failure with capacity planning.
• Build incident response as software and runbooks.
• Automate OE with AI-driven tools and agents.
• Be the deep-debugging expert across services and domains.
• Maintain tooling for OE reviews and drive action items.

Skills

SRE

Observability

AWS

Kubernetes

Terraform

PostgreSQL

Incidents

AI tooling

Tools

Datadog

FireHydrant

Job description

Hims & Hers is seeking a Senior Reliability Engineer to make systems more reliable by building observability, tooling, and automation. You will prepare the stack for high traffic, improve latency, and unify incident data across FireHydrant, Datadog, Jira, and Confluence using AI-centric approaches.

You will own Tier 1 journeys, design SLOs, and lead capacity and resilience work. This role emphasizes blameless post-mortems, runbooks, and cross-team collaboration.