Senior AI-Driven Reliability Engineer (Remote)

Devconnectplatform; United States; Remote; USD 140,000 - 165,000; Full time

Benefits offered by this job

Health benefits

Unlimited PTO

Stock options/ESPP

401k

Offsite retreats

Job summary

Hims & Hers seeks a Senior Reliability Engineer to elevate system reliability across critical journeys such as telehealth and prescription fulfillment. You will own observability, define SLOs, and instrument monitors that catch issues before customers notice.

You will lead capacity planning, performance analysis, and hardening of caches, GraphQL, and network boundaries with a focus on scalable reliability. The role emphasizes building AI-assisted automation, integrating FireHydrant, Datadog, and

Qualifications

• 5+ years of software, SRE, or platform engineering with reliability ownership.
• Strong observability and SLO engineering experience.
• Production AWS, Kubernetes/EKS, Terraform, and PostgreSQL experience.

Responsibilities

• Define and instrument SLOs, golden signals, and monitors for key journeys, prioritizing automated detection.
• Lead peak-load capacity planning and failure analysis with cache, GraphQL, and VPC considerations.
• Automate incident management end-to-end by integrating FireHydrant, Datadog, and Jira into a single pipeline.

Skills

Observability

SRE

AWS

Kubernetes

Terraform

PostgreSQL

GraphQL

Go

Tools

Datadog

FireHydrant

PagerDuty

Jira

Confluence

Istio

Job description

Hims & Hers seeks a Senior Reliability Engineer to elevate system reliability across critical journeys such as telehealth and prescription fulfillment. You will own observability, define SLOs, and instrument monitors that catch issues before customers notice.

You will lead capacity planning, performance analysis, and hardening of caches, GraphQL, and network boundaries with a focus on scalable reliability. The role emphasizes building AI-assisted automation, integrating FireHydrant, Datadog, and