Senior SRE: AI-Driven Reliability & Observability

Accelerant; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

Accelerant is seeking an experienced reliability and observability leader to own end-to-end reliability initiatives across our financial data platform. You will define SLOs, harden deployments for enterprise-grade resiliency, and broaden observability across Velocity, MuleSoft, Snowflake, Fabric, and AWS.

You will prototype AI-powered operational tooling using Cursor and drive a scalable incident lifecycle, including blameless postmortems.

Qualifications

• Proven experience designing, operating, and scaling reliable production systems.
• Hands-on with modern observability tooling (Datadog, Prometheus/Grafana, OpenTelemetry).
• Experience defining SLIs, SLOs, and error budgets and translating to business KPIs, not just infra metrics.
• Experience operating data platforms (Snowflake, Fabric) and enterprise integration layers (MuleSoft) with enterprise SaaS such as D365.
• Incident management experience with Incident.io and ServiceNow; on-call and postmortem practices.
• Hands-on experience building with LLMs and AI coding assistants — Cursor in particular; building agents is a plus.
• Ability to define reliability strategy and defend it to engineering leadership and the business.
• Strong communication skills and autonomy in ambiguous, fast-changing environments.

Responsibilities

• Own the reliability roadmap end to end and set SLOs and error budgets.
• Harden the platform for availability, performance, and recoverability.
• Extend instrumentation across Velocity, Red Panda, MuleSoft, Snowflake, Fabric, and AWS; cover service health and business KPIs.
• Implement scalable incident and blameless postmortem processes with defined escalation paths.
• Scale automation, data lineage, and auto-remediation; build actionable dashboards.
• Build specialized SRE agents using Cursor AI for incident triage and root-cause analysis.
• Host SRE agents on the AI fabric with governance and reuse across teams.

Skills

Datadog

OpenTelemetry

Prometheus/Grafana

SLIs and SLOs

Incident management

Cursor AI

AI agents

System architecture

Autonomy

Tools

Snowflake

Fabric

MuleSoft

D365

Cursor

Job description

Accelerant is seeking an experienced reliability and observability leader to own end-to-end reliability initiatives across our financial data platform. You will define SLOs, harden deployments for enterprise-grade resiliency, and broaden observability across Velocity, MuleSoft, Snowflake, Fabric, and AWS.

You will prototype AI-powered operational tooling using Cursor and drive a scalable incident lifecycle, including blameless postmortems.